Map before opening
Find the main shutoff, water heater, visible materials, fixture groups, cleanouts, and the path between the symptom and the stack or service.
Respect the building
From Center Square brownstones and Arbor Hill rowhouses to bungalows around Pine Hills and newer homes west of downtown, Albany plumbing is rarely one-size-fits-all. Work around plaster, masonry, trim, and finished surfaces should include an access and restoration plan.
Prepare for winter
Identify exterior hose connections, pipes in unheated zones, crawlspaces, and vulnerable wall cavities before prolonged cold.
Compare scopes, not totals
Check whether quotes cover protection, access, disposal, permits, compatible materials, testing, finish repair, and warranty terms.